New PATIENTS
Appointments
Your First Visit
We often accept new patients as referrals from other dentists. These children are frequently referred because they require extensive dental treatment or are too apprehensive about dental appointments and require more specialist attention. As a result, during their first visit with us, we aim to make the overall experience pleasant and settling for your child.
The aim of the visit is to assess what needs to be done while ensuring that as little stress as possible is placed on the child. Your child will need to do no more than open their mouth wide and allow their teeth to be counted. As the parent or guardian of the child, you may be expected to participate in the process to reassure your child.
What to bring to your first appointment
Before your first appointment, please complete the Medical History Form here. If you prefer to complete the form by hand you can download a PDF here.
If your child is eligible for the Child Dental Benefits Schedule (CDBS), please also complete the CDBS Consent Form here.
At your first appointment, please:
Bring the referral from your dentist
X-Rays
Consultation and treatment on the same day
We understand that circumstances, such as the distance between your residence and an available specialist, make it difficult for you to seek urgent treatment to manage your child’s dental condition. To save you the trouble of making multiple lengthy trips to and from Brisbane, we offer the option of a same-day consultation and treatment appointment for patients who live more than two hours away.
We know it can be challenging to seek urgent dental care due to the distance from your home to a specialist. To make things easier for families living over two hours away from Brisbane, we offer the convenience of a same-day consultation and treatment appointment.
Please contact us by phone or e-mail to learn more about these combined appointments.
Fees & Payment Plans
Information about Fees & Payment Plans is here. But please do not hesitate to ask if you want more details about the costs involved.
Patient Care
Consultations and treatment are available at our Spring Hill, Mount Gravatt, and Chermside practices. Treatment can also be performed at facilities, including St Andrew’s War Memorial Hospital.
We can provide treatment under the following conditions:
LocalAnaesthesia
Awake
Gaseous Sedation (Happy Gas)
Intravenous Sedation
Less Frequent
GeneralAnaesthetic
Usual
We encourage parents to discuss their children’s treatment options and be involved in their children’s care. We aim to provide parents with all relevant information to help them make critical decisions.
Treatment commences typically at the appointment following your initial visit. Parents and guardians are encouraged to be present with their child, provided their presence does not compromise the safety or quality of care. The exception to this is when treatment is provided under general anaesthetic or IV sedation – you will be allowed in until your child goes to sleep, but after that, we ask that you wait in the waiting room.
Oral health therapist
After Hours Contacts
While we aim to provide you with the best care available, our practice is only limited to treatment during working hours. If your child has just undergone general anaesthetic surgery, we provide you with the number of our specialist paediatric anaesthetist should any concerns arise.
If you have an after-hours concern, please send an email to [email protected]